Being a true leader, says Simon Sinek, author of Leaders Eat Last: Why Some Teams Pull Together and Others Don’t, isn’t about being in charge, having all the answers or being the most qualified person in the room. Instead, it’s about creating a “circle of safety,” a culture that leads people to feel protected and free from danger inside the organization. That, in turn, allows them to focus their time and energy on protecting the organization from outside threats and on seizing big opportunities.
5 principles of Leaders Eat Last
Here are five precepts of Sinek’s leadership vision.
1. Leaders have to accept that their responsibility is not the performance of the company.
It is the performance of their people. However, that doesn’t mean numbers but whether people are working to their greatest potential. Are they being given opportunities to try and fail and try again?
2. Leaders, whatever the size of their organizations, are those willing to put the interests of other people before their own.
For entrepreneurs or small-business owners following the Leaders Eat Last philosophy, that means committing ourselves to the success of our clients and our customers and showing up every day not simply to grow our own bottom line but to help grow somebody else’s bottom line.
3. Online communities function like any other community.
You can’t just milk social media to tell people about your company without being willing to serve. Instead, use these platforms to offer and share information that has value to other people—even if it has no direct impact on you whatsoever.
4. When an employee is going through a slump, don’t fire them, coach them.
Consider the tech company Next Jump, which has a policy of lifetime employment. Once firing wasn’t an option, more care was taken to hire the right people—evaluating not just skills and experience, but character as well. Among other initiatives, they dissolved the HR department and distributed the associated tasks among the employees, making company culture a shared responsibility. Turnover went from 40% to single digits. The best leaders don’t come down harder on people whose performance is lagging; leaders who eat last come to their employees’ aid.
5. Temper idealism with realism and accountability.
While we all want all our client relationships to be long, fruitful and marked by reciprocity, the economic realities of business sometimes require us to say yes to clients we know are going to be difficult. If someone rakes you over the coals during the contract negotiations, guess what? They’re going to rake you over the coals later on, too. Treat the relationship for what it is: a short-term hit. When you’ve gotten what you need—better cash flow, for example—politely move on. We sometimes need to take on difficult and unreasonable clients, but let’s do it consciously.
This article was published in July 2014 and has been updated. Photo by Zamrznuti tonovi/Shutterstock